- What
time can I check into the room?
Check-in is at 2:30pm,
but some rooms may be available earlier
if they have been cleaned and tidied.
-
What time must I check out of the room?
Check-out is at
12:00pm. After this time, please notify
reception. -
Can I leave my bags in the hotel?
Bags can be left
at the luggage deposit until they
are picked up.
- What
time is the restaurant open?
Our restaurant
is open for service from 12:30pm to
1:45pm (last entry) and from 7:30pm
and 8:45pm (last entry) .
- What
time is breakfast served?
The buffet breakfast
is stocked with freshly baked croissants
at 7:45am.
- Is
it a long walk to the beach ?
Not at all. From
your room (you can wear your swimsuit)
simply walk through the park to the
bathing establishment where beach
mattresses and deckchairs are available
and a towel is given to each customer
who wants one.
- Where
can I park my car?
The hotel has
a private car park which is closed
at night. It has CCTV surveillance
which is monitored by our staff. A
smaller garage is also available.
- Do
the rooms have an internet connection?
Each room has
a modem outlet for connecting your
computer to the room’s telephone
line.
A multimedia point is also located
in the hall for internet access with
a data-card computer. Wireless internet
access is available in the common
rooms and in part of the park and
rooms.
- Is
there a shuttle service from/to the
airport and the train station?
We do not have
a shuttle service, but a taxi service
or minivan can be organised on request
for transportation to the C. Colombo
Airport of Genoa and the train station
which is only 150 metres from the
hotel.
- What
credit cards do you accept?
We accept all
major credit cards:
American Express - Visa - Diners -
Carta Sì - Master Card - Carte
Blanche - Bancomat .
- Is
there a laundry service available
for my clothes?
Laundry, ironing
and washing services are available
every day, as well as an external
dry cleaning service. Each room is
equipped with a trouser press.
- Do
you have rooms without carpet?
All rooms, except
one, have wooden parquet floors.
- WHAT
ARE THE HOTELS SAFETY REQUIREMENTS?
Fire safety:
The hotel was updated and certified
according to the current fire prevention
regulations and every common area
and room has fire detectors as well
as REI doors. Nine closed circuit
television cameras operate in the
common areas.
- Intrusion
detection and burglar alarm system:
LThe doors of
the rooms are equipped with safety
and panic locks which do not allow
anyone to enter the room when a guest
is present. A TV system records what
occurs in the corridors and in the
main internal and external common
areas.
All the rooms come with a safe .
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